Talking about gratuity is just as awkward for us as it is for you, but it is an important part of the service industry. We hope this post makes everyone feel good about it!
Do tip anyone who provides you with a service.
Don't feel like you must "make it rain" dollar bills from the sky.
Do your math. The service industry standard for tipping is generally 15-20%, and can go higher or lower depending on the quality of service.
Don't skip out. If you underestimated and only have the exact amount to cover the service, but you WANT to give more, simply say, "I wish I had more to give today," or "I'll leave an extra tip next time." And we will of course tell you not to worry about it because the fact that you are coming back is a big tip to us. That is what we care about most.
Do tip extra if you ask for extra services. For example if you get a steam towel with a massage, or you ask for a hard part, or you change your mind on the style halfway through the cut, or decide last minute you want a design or a beard trim or you drink a beer from the fridge...you feel me. An extra couple bucks can be a great way to show appreciation when someone shows you extra care.
Don't be overly generous for no reason or if you can't afford it. There are some gracious tippers out there, and the best reasons I've heard are, "This is the best service I've ever had!" "You charge WHAT?! Back home I paid double and they didn't treat me half as well as you did!" And finally, "I can afford it and it's worth it to me. Besides, I figure it will help make up for the jerks who no show for appointments."
The worst reasons I've heard are, "Now the next time I call for a last minute cut, I know you'll make room in the schedule for me." "You can make it up to me with drinks. My place or yours?" "You should smile more!" Or, "There's plenty more where that came from, sweetheart." Don't do that.
Did I miss anything? If you have any questions or thoughts, don't hesitate to contact us or comment below! I'd love to hear from others in the service industry, as well as from guests.